Frequently asked questions
Everything people usually ask about Brand411. If your question isn't here,get in touch.
What is Brand411?
Brand411 is an app that helps you discover the companies behind the products you buy. By snapping a photo of a brand logo or entering a brand name, you get detailed information about the parent company, and other brands they own.
How does Brand411 work?
Simply snap a photo of a product logo or type in a brand name. Our app uses advanced image recognition and a comprehensive database to provide you with accurate information about the brand and its parent company.
Is Brand411 free to download and use?
Yes, Brand411 is free to download. We believe in empowering consumers to make informed choices without barriers. Brand411 Premium is an optional subscription that removes the daily lookup limit and ads, and unlocks logo image search.
Which platforms is Brand411 available on?
Brand411 is available for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.
Can I suggest new features or improvements for the app?
Absolutely! We value user feedback and are always looking to improve. Please use the Contact Us feature within the app or through our website.
How does Brand411 handle my data and privacy?
At Brand411, we take your privacy extremely seriously. We do not sell or share your personal data with third parties. Any images you use to identify logos are processed in real-time and are not stored on our servers. All data transmissions are secured with state-of-the-art encryption to ensure your information is protected every step of the way. Our commitment to your privacy is foundational to our service.
In which countries is Brand411 available?
Currently, Brand411 is only available in the United States. We are focused on providing the best possible service and experience to our users within the U.S. and are exploring opportunities to expand our availability in the future.
Still stuck? Email support@brand411.com.